Courtesy/Etiquette/Good Manners
Courtesy, etiquette, and good manners are the social conventions that signal respect for others and competence in professional settings — punctuality, introductions, table manners, written correspondence, virtual-meeting norms, and follow-through on commitments. While the surface conventions vary by region and culture, the underlying skill is reading the room and making others feel comfortable. In client-facing, executive, and international contexts, mastery of these conventions opens doors that talent alone does not.
